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Tones & Bones Manual Physiotherapy Clinic
Tones & Bones Manual Physiotherapy Clinic may use WhatsApp Business to communicate with patients and prospective patients.
1. APPOINTMENT AND SERVICE COMMUNICATION
If you provide your WhatsApp number while making an enquiry or requesting an appointment, we may contact you regarding:
Your enquiry
Appointment availability
Appointment confirmation
Appointment reminders
Appointment changes or cancellations
Clinic-related services
Other communications directly related to a service you have requested
2. PROMOTIONAL COMMUNICATION
If you separately opt in to receive promotional WhatsApp communications, we may send information about:
Physiotherapy services
Health awareness programs
Physiotherapy camps
Clinic announcements
Special offers
New services
Educational and promotional information
3. MARKETING CONSENT IS OPTIONAL
Consent to receive promotional WhatsApp messages is voluntary.
You do not need to agree to promotional communications merely to submit an enquiry or request an appointment.
4. HOW TO OPT OUT
You may stop promotional WhatsApp messages at any time by replying:
STOP
You may also contact:
Tones & Bones Manual Physiotherapy Clinic
Phone / WhatsApp: 9840837321
We will take reasonable steps to honor your marketing opt-out request.
Essential appointment or service-related communications may continue where necessary to provide a service that you have requested.
5. CONSENT RECORDS
Where appropriate, we may maintain records of marketing consent, including the date, method and source through which consent was provided.
These records may be maintained to manage communication preferences and demonstrate appropriate consent.
6. THIRD-PARTY COMMUNICATION SERVICES
WhatsApp and WATI are third-party services used to facilitate WhatsApp Business communication.
Their respective terms, privacy policies and platform requirements may also apply.
7. WITHDRAWAL OF CONSENT
You may withdraw your consent for promotional communications at any time.
Withdrawing promotional consent will not necessarily affect the processing of information required for an appointment, treatment or other service you have requested.
8. CONTACT US
Tones & Bones Manual Physiotherapy Clinic
No. 32, 1st Street,
Thirumalai Vasan Nagar,
Moolakulam, Puducherry – 605010, India
Phone / WhatsApp: 9840837321
Website: www.tonesandbones.in
Last Updated: 7 September 2026
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